This Privacy Policy applies to Camilo Riaño Orthodontics locations in San Francisco and Sonoma, California.

1. Information We Collect

We may collect information you voluntarily provide, including:

• First Name
• Last Name
• Mobile Phone Number
• Email Address
• Preferred Office Location
• Appointment Preferences
• Visit Purpose
• Appointment Date & Time
• Messages submitted through website forms

We may also automatically collect:

• IP Address
• Browser Information
• Device Information
• Cookies
• Website Analytics

2. How We Use Your Information

We use your information to:

• Schedule appointments
• Confirm appointments
• Send appointment reminders
• Respond to appointment requests
• Send recall reminders
• Respond to patient inquiries
• Provide customer support
• Request patient feedback and reviews
• Improve our services and website
• Comply with legal obligations

Marketing communications are sent only where legally permitted and with appropriate consent.

3. SMS Communications

If you choose to receive SMS messages from Camilo Riaño Orthodontics, you consent to receive text messages regarding:

• Appointment scheduling
• Appointment confirmations
• Appointment reminders
• Recall reminders
• Patient support
• Review requests
• Other service-related communications

Message frequency varies depending on your appointments and interactions with Camilo Riaño Orthodontics.

Message and data rates may apply.

Reply STOP to unsubscribe.

Reply HELP for assistance.

Consent to receive SMS messages is not a condition of receiving orthodontic treatment.

4. Sharing Your Information

We may share your information only with trusted service providers that help us operate our practice, including:

• Appointment management systems
• Secure communications providers
• Website hosting providers
• Analytics providers

We may also disclose your information where required or permitted by law.

We do not sell your personal information.

SMS consent and mobile phone numbers are not shared with third parties or affiliates for marketing purposes.

5. Data Retention

We retain information only as long as necessary to:

• Provide orthodontic services
• Maintain patient records
• Comply with applicable laws and regulatory requirements

6. Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction.

7. Your Rights

Depending on applicable law, you may request:

• Access to your information
• Corrections to your information
• Deletion where permitted
• Withdrawal of consent for communications

8. Contact Information

For privacy-related questions, please contact the Camilo Riaño Orthodontics office you visit or use the practice's designated privacy contact information.

Camilo Riaño OrthodonticsSan Francisco & Sonoma, California

9. Updates

We may revise this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date.